End-to-End Service Package

We start with a thorough consultation to understand your production goals, budget, and market. Our experts explain machine capabilities, what products you can manufacture, and what investment makes sense for your situation.

On-site assessment of your facility to evaluate space requirements, electrical capacity, water supply, and site layout. We provide a detailed feasibility report with specific machine recommendations.

We handle all communication directly with Haitian and Tongda factories in China. You get real-time production tracking updates — no middlemen, no hidden fees.

End-to-end logistics management: bill of lading, customs clearance, port handling, and delivery to your site. We handle all the paperwork so you don't have to.

Pre-installation site visits to verify electrical supply (3-phase power), water cooling connections, floor load capacity, and machine layout. We make sure your site is ready before the machine arrives.

Professional installation by certified technicians. We assemble the machine, connect all utilities, run test production, fine-tune parameters, and verify quality — all included at no extra cost.

Comprehensive operator training program: machine operation, safety procedures, daily maintenance routines, basic troubleshooting, and mold change procedures. Your team will be production-ready.

1 year of free maintenance after installation, including regular scheduled visits. Phone and on-site technical support. When issues arise, we respond fast — your downtime is our problem too.

Ongoing spare parts availability for all Haitian and Tongda machines. We maintain stock of critical wear parts in Ethiopia and can order any part from the factories with fast turnaround.